Privacy Policy
Last Updated: 1 September 2026
Shandu SETA Services respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how information may be collected, used and protected when you visit Shandu SETA Services.
For purposes of this policy, “we”, “us” and “our” refer to Shandu SETA Services, while “you” and “your” refer to visitors and users of the website.
South Africa’s Protection of Personal Information Act 4 of 2013 (POPIA) establishes conditions for the lawful processing of personal information. The Information Regulator is responsible for monitoring and enforcing compliance with POPIA and PAIA.
1. Information We May Collect
Depending on how you use the website, we may collect information such as:
- Name
- Email address
- Information you provide when contacting us
- Comments or messages you submit
- Website usage information
- IP address
- Browser type
- Device information
- Pages visited
- General website interaction data
We only seek to collect information that is reasonably necessary for the relevant purpose.
2. How We Use Your Information
Information may be used to:
- Respond to enquiries
- Provide requested information
- Improve our website
- Monitor website performance
- Prevent abuse, fraud or security incidents
- Maintain website security
- Understand how visitors use the website
- Improve our content and services
- Comply with applicable legal obligations
We will not use personal information for an unrelated purpose without a lawful basis or appropriate consent where required.
3. Cookies
Shandu SETA Services may use cookies and similar technologies.
Cookies are small files that may be stored on your device when you visit a website.
They may help us:
- Remember preferences
- Understand website traffic
- Improve website functionality
- Measure website performance
- Provide relevant advertising where applicable
You can manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
4. Analytics
We may use third-party analytics services to understand website traffic and visitor behaviour.
These services may collect information such as pages viewed, approximate location, browser information, device type and referral information.
Where third-party services are used, their own privacy policies may also apply.
5. Advertising
Shandu SETA Services may display advertisements from third-party advertising providers.
Advertising providers may use cookies or similar technologies to deliver, measure or personalise advertisements.
We do not control the privacy practices of independent advertising providers. Users should review the applicable privacy policy of the advertising provider for more information.
6. Third-Party Links
Our website contains links to third-party websites, including SETAs, employers, government departments, universities, colleges and application portals.
Once you leave our website, the privacy policy of the external website applies.
We are not responsible for how third parties collect, use or protect personal information.
7. Information You Submit
If you contact us by email or through a contact form, we may retain the information necessary to respond to your enquiry.
Please do not send unnecessary sensitive personal information.
We will not ask you to provide your banking PIN, password or similar security credentials.
8. Data Security
We take reasonable measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
9. Children’s Privacy
Our website is primarily intended for people seeking information about education, training and employment opportunities.
We do not knowingly seek to collect personal information from children for purposes unrelated to the operation of the website.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, unless a longer retention period is required or permitted by law.
11. Your Rights
Subject to applicable law, you may have rights relating to your personal information, including rights to request access to personal information held about you and to request correction of inaccurate information.
Requests should be submitted through our Contact Us page.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated “Last Updated” date.
13. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact us:
Email: [INSERT PRIVACY/CONTACT EMAIL]
Shandu SETA Services will consider privacy-related enquiries and respond within a reasonable period.
14. Information Regulator
Where applicable, individuals may contact the Information Regulator of South Africa regarding their rights under POPIA.
The Information Regulator provides resources and services relating to POPIA and PAIA compliance.
